Transactions rejected after settlement (Manual process)

Previous  Next |  Direct link to this topic

When iPayment asks the gateway to settle a transaction the actually settlement is not processed until in the night for most gateways. While the gateway does make certain checks to ensure that the money can be pulled it is not known until later if the Credit Card will ultimately be rejected. iPayment does not know the status when the transaction is finally processed and in case the Credit Card is rejected later the users’ needs to manually control and handle this scenario. iPayment does not have any automatic notification system as most gateways offer an email notification system instead that will warn if transactions that are expected to pass are rejected. It is important that the users receive the gateway warnings and proceed accordingly.

This is a manual process and should be done individually for the transactions that fail.