Advanced: Override User-mapping
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It is possible to override the mapping created on the SAP B1 Employee Master Data window. This feature has two use-cases:
•If you are using CRMFO in SAP cloud or Cloud Control Center (CCC) it is necessary as the software cannot automatically map the user in SAP to the Windows Domain user.
•If you do not wish to do the mapping via the SAP B1 Employee Master Data window or need to override this mapping.
You can override the mapping by following the steps below:
1.Log into the SAP B1 Client.
2.Go to Tools > User Defined Windows > BOY_F3_USERMAP - CRM: User Mapping.
3.Here you need to define a row per user-login with the technical Id's of the SAP User, the Employee Id and the Sales Employee Id.